F.A.Q
About Us & Our Services
We are a digital service provider with a strong focus on website development, which is our primary and most in-demand service.
At the same time, we offer a wide range of supplementary office and technical support services — designed to help companies handle temporary staff shortages, high workloads, or specialized tasks.
Whether you need a website, a software script, content support, or structured data entry, we provide professional, reliable solutions tailored to your business.
We primarily build websites using high-quality, customizable template systems. However, the uniqueness and professional appearance of each website come not just from the system itself, but from the meticulous, custom work we do on the templates to tailor every site specifically to each client’s needs.
Unlike many standard template solutions, our clients will never find another website on the internet that looks like theirs — we ensure every project is uniquely designed and customized to stand out.
Website creation is one of our core specialties, which is why we dedicate a separate section to it. Alongside this, we also offer a wide range of quality office support services to help your business run smoothly.
While our template-based approach provides a solid foundation, the value lies in our expertise, attention to detail, and commitment to delivering a fully customized final product that meets your exact goals.
That said, some projects may still benefit from fully custom development — especially if they require highly specialized features or integrations. In those cases, we can guide you toward the best solution.
All projects are handled by experienced professionals and undergo thorough quality control to ensure flawless results.
Ordering and Payment FAQs
You can start the ordering process by filling out the order form.
Please note that submitting the order form is only a request for a quote and does not constitute a binding order.
Your order is officially confirmed once you approve the offer and the payment has been received.
Firstly, providing job details is essential for us to prepare an accurate quote.
Secondly, it simplifies the ordering process by saving you from entering the same information multiple times.
Any materials you provide or upload are used solely to understand the task and, if an order is placed, to complete it. We treat all such information as confidential business secrets. If no order is placed, the materials will be deleted. If an order is placed, we will retain them only for as long as necessary to fulfill the order.
We understand that sometimes important details can be missed or new ideas can emerge during the project. While we strive to accommodate changes whenever possible, some modifications may be limited by technical or scheduling constraints.
If you need to add or adjust anything, please contact us as soon as possible through the contact form. We will do our best to incorporate your requests promptly and keep you informed about any impact on the timeline or cost.
If there are issues with the materials provided, such as incomplete or incorrect files, we will notify you immediately to help resolve them efficiently.
Our goal is to ensure you are fully satisfied with the final result, so open communication throughout the process is highly encouraged.
You will receive two types of confirmations regarding your order:
An automatic confirmation email sent immediately after submitting your order form.
A manual confirmation of order acceptance and the start of work, which is sent after we have reviewed and processed your order.
Please note that your order is only considered accepted once you receive the second confirmation. This may take a few hours or up to 1–2 business days.
If you do not see the confirmation email, please check your spam, promotions, or other email folders where it might have been mistakenly filtered.
If you still do not receive any confirmation, please contact us promptly.
The primary reason an order may be refused is the current lack of capacity to handle the specific type of work requested.
Yes — we only accept payment for orders that we are able to take on and complete.
If, for any reason (such as lack of capacity), we are unable to fulfill the order, the payment option will not be available.
Only confirmed orders are accepted and processed.
However, if payment is available at the time of ordering and you complete the payment, your order will definitely be fulfilled.
In cases where the feasibility depends on the specific details of the work, the payment option will only become available after we review and confirm the order.
There are two main reasons we require advance payment:
First, it ensures that the work process can be continuously and reliably financed — allowing us to assign time, tools, and skilled professionals without interruption.
Second, it helps prevent potential international legal disputes and the client dissatisfaction that may result from unresolved payment issues.
As a side benefit, it also reduces the risk of unnecessary work in cases where a project might otherwise be cancelled after initial preparations.
For standard website creation services based on high-quality template systems, full advance payment is required through our ordering platform.
For office support services, advance payment is also required for orders under $5,000.
In the case of custom website development or projects exceeding $5,000, we offer individually tailored payment schedules based on the scope and nature of the work.
This approach helps maintain a transparent, fair, and efficient process for every client.
Ordering and Quote FAQs
If you would like to request office support services (such as data handling, admin assistance, transcription, content editing, etc.), you can do so by filling out our dedicated order request form:
🔗 Request office support services
Please keep in mind:
Submitting the form does not place an order and does not constitute acceptance of the task. No payment is required at this stage.
Based on the details you provide, we will prepare a personalized quote with pricing and an estimated delivery time.
The time needed for delivery depends not only on the task’s complexity, but also on our current workload.
In most cases, quotes are sent within 30 minutes during working hours. For more complex requests, or outside working hours and on weekends, it may take a few hours or up to 1–2 days. Thank you for your patience.
If you don’t receive a reply, please check your spam, promotions, or other folders in your email inbox.
Please make sure to describe the task clearly and in detail, so that we can evaluate it accurately and give you a precise offer.
If you accept the quote, you can confirm your order by clicking the confirmation link in the reply and proceeding to payment.
Some quotes may offer multiple price/delivery options, so you can choose the one that works best for you.
Please note: there is no obligation to accept the offer if the conditions are not suitable.
Important: Website creation is handled separately
If you would like to order a website, please do not use the above form. Website creation is one of our main service areas, and it is managed through a dedicated system.
For our template-based website solutions — which offer fast delivery and excellent value — you can get an instant quote and place your order directly at the link below:
We understand that using an online calculator — like the one available for our website development services — is fast and convenient. It allows you to instantly see pricing and conditions, and even place and pay for an order right away if everything suits your needs.
However, for our office support services (such as data entry, presentation design, database structuring, publication formatting, and more), the nature of the tasks can vary significantly from one client to another. Because of this complexity and variability, we are unable to provide standard pricing or automated quotes.
Instead, we offer customized quotations tailored to the exact scope and requirements of your project. This ensures accuracy, fair pricing, and the best possible service outcome.
Whenever possible, we avoid asking for sensitive data or special permissions.
However, certain tasks may require temporary and limited access to your website or system — but only if the work cannot be performed any other way. If such access is absolutely necessary, we will notify you in advance and request your approval.
In general, we perform most tasks within our own secure systems. Any materials or data you submit are treated as confidential business information, never shared with third parties, and will be permanently deleted once the work is completed.
The only exception includes data related to invoicing or legally required records, which we must retain for the period mandated by law.
Project Timelines & Delivery
The completion time depends on the type and complexity of the work. We distinguish between office support tasks and website development:
Office Support Services (e.g., data entry, presentations, formatting, research)
The usual minimum completion time is 15 calendar days. This timeframe ensures thorough quality assurance, including subsequent inspections and corrections.
Important to note: For smaller, simpler tasks, the 15-day timeframe is mostly theoretical — such tasks are often completed within a few days, sometimes even on the same day.
The reasons for this minimum 15-day period are:
to guarantee careful, high-quality work,
to allow an independent inspection by a different specialist,
to provide time for necessary corrections or adjustments if needed.
For particularly complex or large projects, the completion time may exceed 15 days — you will be informed about this in advance in the quote.
Website Development (template-based with unique customization)
The typical completion time for template-based but fully customized websites is around 1 month.
This includes:
creating a unique visual design,
setting up all required functions,
mobile optimization,
testing and quality control.
Simpler website projects may be completed faster, while more complex projects might require longer times. Detailed deadlines will be provided in the individual offer.
Express Service (only for template-based website development)
Express delivery options are available exclusively for template-based website development projects and do not apply to office support tasks or custom website development.
20-day express option (accelerated completion)
10-day express option (fastest turnaround for simpler template projects)
Express service is offered for an additional fee and depends on current workload and project complexity.
Please specify if you require express delivery when placing your order.
ss.
Our company offers both custom-made, tailor-developed websites and template-based website solutions. For simpler or faster projects, we generally recommend template-based websites because they are quicker to deliver and more cost-effective. However, the customization we apply ensures that the final result is unique and professional. This means that clients won’t find identical websites elsewhere online, as the base template is adapted and uniquely designed according to their specific needs.
Custom websites typically require longer development time and higher costs because we create fully personalized solutions based on the client’s requirements, including more complex features and unique designs. These projects can take several weeks or even months to complete.
Market Pricing and Timeframes
Based on general market data, here are typical price ranges and timeframes:
Template-based websites: usually range between $500 and $1,500 depending on the features and level of customization. These projects can often be completed within 1 to 3 weeks.
Custom-developed websites: costs vary widely, typically between $5,000 and $50,000 or more depending on the complexity, unique functionalities, and design requirements. The development time can extend over several months.
Important Things to Know About Website Creation
Clear Requirements Are Essential: accurately defining the website’s goals, functions, and design expectations is crucial for a successful project.
Content Preparation: client-provided texts, images, logos, and other materials are fundamental for achieving a professional final product.
Quality Assurance and Testing: thorough reviews are conducted during and after development to ensure the website is error-free, user-friendly, and performs well.
Flexible Customization: even template-based solutions can be significantly customized to fit the client’s unique branding and needs.
Maintenance and Support: ongoing updates, maintenance, and technical support are important after the website launch and can be provided upon request.
SEO and Legal Compliance: these services are typically not included by default but can be added upon request, such as search engine optimization and preparing legal pages (privacy policy, terms and conditions, etc.).
In summary, template-based websites offer an excellent solution when you need a quick, cost-effective, and unique-looking site, while custom developments are the best choice for more complex and specific requirements, though they involve higher costs and longer timelines.
We carry out website development exclusively on our own managed hosting environment. There are several important reasons for this:
Stability and reliability: By controlling the hosting environment ourselves, we avoid issues caused by external providers, such as misconfigurations, slow performance, or downtime.
Faster and smoother development: Since we don’t need to spend time dealing with third-party systems and settings, the development process is quicker and more efficient.
Security: Our hosting follows strict security protocols, ensuring your website and data are well protected.
Easier troubleshooting and maintenance: In case of any issues, we have immediate access to the system and can resolve problems quickly.
We understand, however, that many clients prefer to host their website on their own existing hosting service. Therefore, upon completion of the development, we will migrate the entire website to the client’s own hosting environment upon request.
This approach allows for fast and smooth development under our supervision while giving the client full control over their website’s hosting after delivery.
After the work is completed, we still recommend using the hosting service we provide at an affordable price, especially if the client subscribes to a regular maintenance package.
From the client’s perspective, this hosting option offers several benefits:
Continuous technical support and updates from us, ensuring your website remains secure and up-to-date.
Seamless integration with our maintenance services, reducing downtime and preventing potential problems before they arise.
Cost-effective hosting without sacrificing quality and reliability.
Quick response times and priority troubleshooting, as we fully control the hosting environment.
Choosing our hosting and maintenance package ensures the smooth and reliable operation of your website over the long term, freeing you from technical concerns and allowing you to focus on your core business.
Once the work is completed, the delivery format and process depend on the type of service you ordered (e.g., website development, office support, or other digital services). Below is an overview of the common industry practices and technical details regarding the delivery of completed work:
1. Website Development
Initial delivery:
After finalizing the website, we first deploy it to a secure, dedicated staging or production server (usually on our managed hosting). This allows you to preview, test, and request minor adjustments if needed before the final handover.Final handover:
Upon your approval, the completed website is transferred to your designated hosting environment. If you do not have hosting or choose to use our recommended hosting service, we keep the site live on our server.Delivery method:
The website files, databases, and any necessary configurations are delivered either by:Direct transfer to your hosting environment (via FTP/SFTP, SSH, or control panel access), or
Exported as a full backup package (e.g., ZIP file including files and database dumps) that you can upload to your hosting provider.
Documentation and credentials:
Along with the website, you will receive detailed documentation including:Login credentials for the website admin panel (e.g., WordPress dashboard)
Access information for hosting and FTP, if applicable
Basic user guides on content management and maintenance
Details on backups, updates, and recommended next steps.
Post-delivery support:
Most providers offer a warranty or support period, during which minor corrections and troubleshooting are included.
2. Office Support and Other Digital Services
File format:
Completed tasks (such as reports, presentations, databases, or data entry work) are usually delivered as digital files via email or file sharing platforms (e.g., Google Drive, Dropbox, OneDrive).Formats used:
Files are provided in standard, commonly used formats (e.g., .docx, .xlsx, .pdf, .pptx) to ensure compatibility.Revision and approval:
You have the opportunity to review the delivered files and request any necessary adjustments within an agreed timeframe.
3. General Best Practices in Delivery
Clear communication:
Throughout the project, you will receive regular updates and previews, enabling you to monitor progress and provide feedback.Data security:
We ensure secure data transfer methods to protect sensitive information during delivery.Backup and archiving:
Both parties typically maintain backup copies of the final deliverables for future reference or recovery.
If you have any specific preferences for how you would like to receive your completed work or if you need additional technical documentation or training, please let us know in advance, and we will accommodate your requirements wherever possible.
To help you better understand how the delivery of your project typically works, here is a common example from website development and office support services:
Website Development Example:
After completing your website, we first place it on a private testing server where you can review and test it thoroughly. Once you approve the site, we transfer it to your chosen hosting provider or keep it on our recommended hosting. You will receive all necessary credentials and instructions to manage your site independently.
Office Support Services Example:
For tasks like data entry or report preparation, we usually deliver the final files via email or through a secure cloud folder. You can review the materials, request adjustments, and confirm the completion.
This step-by-step delivery method ensures transparency, allows for your feedback, and guarantees that the final product meets your expectations.
Warranty & Quality Assurance – FAQ
A website is considered complete when it meets the project’s technical and design specifications, functions without major errors, and is delivered as agreed.
A defect includes any critical functionality failure, major technical error, or failure to deliver substantial agreed-upon features within a reasonable timeframe.
You must report issues within 7 calendar days from delivery. After this period, the website is considered accepted.
The Service Provider will fix valid defects at no charge within a reasonable timeframe. If correction is impossible, a proportional refund may be issued.
No. Once work has started or parts of the project have been delivered, full refunds are not issued. Partial refunds may apply only in specific cases of unresolved major defects.
Differences in personal design taste, minor layout variations, and platform-specific rendering differences are not considered defects.
If the Client does not respond within 7 days, the work is automatically deemed accepted.
Google Ads Campaign
Google Ads is an online advertising platform that shows your ads on Google’s search results and partner websites. You pay when someone clicks on your ad (Pay-Per-Click / PPC model). You set your budget, and Google automatically shows your ads to relevant users based on their searches.
Depending on the selected package, we handle everything from account setup to keyword research, campaign structure, ad copywriting, conversion tracking setup, and monthly optimization. See the “Services & Pricing” section for details.
No. You pay Google directly for all advertising spend. We charge you only for our professional service of setting up and managing the campaign.
Basic Setup: $60 (one-time)
Advanced Setup: $120 (one-time)
Ongoing Optimization: $30/month (optional)
You decide your ad budget separately (recommended minimum: $90/month).
Continuous optimization: performance monitoring, adjusting bids and keywords, testing ads, reporting.
No. You only pay your actual Google Ads spend to Google, and our fee for the services we deliver.
Results can appear in a few hours, but real performance data typically accumulates after 1–2 weeks. Optimal efficiency may take 1–2 months depending on budget and competition.
Yes. We can target ads by city, country, or radius around a location.
Yes, Google Ads supports multilingual campaigns. We can configure it accordingly.
Yes. A dedicated, clear landing page increases conversions. If you don’t have one, we’ll work with your existing site and advise improvements.
Google account email address (for access)
Website URL
Target location(s), language(s), and audience description
Daily/monthly ad budget
Business goals (e.g. leads, sales, awareness)
We can create one for you.
We can review and optimize your existing campaign or set up a new one from scratch.
We will request “Manager” access to your Google Ads account (you retain full ownership).
Possibly, if your bid is competitive and targeting is effective. However, high-quality scores and relevant ads are also crucial. We optimize for cost-efficiency, not just top position.
Yes. If you choose the ongoing management plan, you’ll get monthly performance reports with explanations and recommendations.
No honest provider can guarantee exact results, as they depend on many external factors (market, competition, seasonality, etc.). However, we follow industry best practices to give you the best possible performance.
Usually 2–3 business days after receiving all the required information.
Once everything is ready and approved, we activate the campaign according to your schedule.
To reduce costs and improve efficiency, this service does not include live consultation. All setup is done via forms and email. However, we do our best to ensure that everything is clear and tailored to your business.
Almost any business can benefit—from local services and small shops to online stores, course platforms, or professional services.
Yes. You don’t need any previous knowledge—just answer a few guided questions and we take care of the rest.