Custom Web Application for Internal Booking Management
A mid-sized service company approached us with a specific problem: their internal team was using spreadsheets and email threads to manage client bookings, which often led to errors, scheduling conflicts, and lost information. They needed a custom solution that could streamline the booking process, reduce manual work, and be accessible across devices.
We developed a web-based application tailored to their workflow. The app allowed users to create, modify, and view booking records in real time. It included calendar views, client profiles, service types, internal notes, and automated confirmation emails. Admins could manage access levels, generate filtered reports, and export data to Excel.
We built the front-end using React and the backend with Node.js and Express, storing data in a PostgreSQL database. The system was hosted on a secure cloud platform and featured role-based authentication, form validation, and daily automated backups.
Platform: Custom web app
Tools Used: React, Node.js, PostgreSQL, Tailwind CSS, SendGrid
Duration: 6 weeks
Scope of Work:
Workflow mapping and UI/UX planning
Frontend + backend application development
Database design and API integration
Email automation and notifications
Security setup and deployment
Post-launch technical documentation
Outcome:
The new system significantly reduced scheduling mistakes and sped up response times. Team members could collaborate without overlap, and management gained better insight into service demand through built-in analytics. The application continues to run smoothly and can scale as the company grows.